RETURNS & EXCHANGES
Thank you for your purchase! Jeff Katz is offering his rare photographs of Prince for music aficionados and art collectors to enjoy. This fine art honors and celebrates the historic and creative collaboration of Prince and Jeff.
Customer service is essential. Each print and frame are custom-made-to-order, with every step overseen by Jeff Katz. This is a lengthy, precise and careful process. We want customers to have full satisfaction with a photograph purchased on our website. If for any reason, you are not totally satisfied with your purchase we will gladly exchange your photograph for one of equal value, You can also apply the price to one of higher value and pay the difference. This is offered once on the original purchase. The photograph must be returned within 14 days in the same excellent condition as when it was sent. All shipping and handling charges are incurred by the customer. If the purchase is a gift and there are special circumstances, please reach out to us for assistance.
Once an order is placed, our costs immediately begin on your original and Limited Edtion photograph. Any payment cancellation must be made within 24 hours of purchase. There are no cash or credit refunds.
Please read our many reviews on the Reactions page. Our art buyers have been thrilled with their photographs, we have never had a photograph returned. Creating these rare photographs has been extremely rewarding for all of us working to deliver to you this legendary fine art.
Please contact us immediately with any questions or order issues. We are here to help you!